Effective Date: August 8, 2025

Cybernetic Creative Inc. (“Cybernetic Creative,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy describes how we collect, use, share, and safeguard your information when you interact with our website, services, and platform (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

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1. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

This includes information submitted when you:

• Fill out forms on our website

• Sign up for a subscription or consultation

• Request support or contact us

• Provide project briefs or feedback

• Participate in surveys or marketing campaigns

Examples:

• Full name

• Company name

• Email address

• Phone number (if provided)

• Job title or role

• Brand guidelines, media assets, and project content

• Billing or payment details (processed securely via third-party providers)

b. Information We Collect Automatically

When you access our website, we may automatically collect:

• IP address and location data

• Browser type and version

• Device identifiers

• Time spent on pages

• Pages visited and referring links

• Usage patterns and interactions with the site

We collect this data via cookies, pixels, and third-party analytics services such as Google Analytics or Hotjar.

c. Information from Third Parties

We may receive information from:

• Service providers (e.g., CRM, billing platforms)

• Advertising and analytics platforms

• Integration tools you use to connect with our systems (e.g., Airtable, Zapier)

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2. How We Use Your Information

We use personal information to:

• Provide and operate the Services you request

• Manage client onboarding and project delivery

• Personalize and optimize user experience

• Improve our tools, content, and communications

• Respond to inquiries, feedback, or support tickets

• Send service updates, billing notices, or marketing emails (you may opt out)

• Prevent fraud, abuse, and security breaches

• Comply with applicable legal or regulatory obligations

We process your data only where we have a lawful basis, including your consent, a contractual need, or our legitimate interest in improving our Services.

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3. Sharing of Information

We do not sell your personal data. We may share your information in the following limited circumstances:

• Service Providers & Contractors: We work with trusted vendors (e.g., cloud storage, payment processors, customer support tools) who help us deliver our Services and are contractually bound to protect your data.

• Legal Compliance: We may disclose data to law enforcement or government authorities if required by applicable law or in connection with legal proceedings.

• Business Transfers: If Cybernetic Creative is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction under continued protection.

• With Your Consent: In any other case where you explicitly authorize us to share your data.

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4. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our Services

• Fulfill our legal or contractual obligations

• Resolve disputes and enforce our agreements

When we no longer need the information, we securely delete or anonymize it.

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5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Understand usage behavior and improve our Services

• Remember user preferences and login sessions

• Analyze performance and traffic

• Deliver relevant marketing messages

You can control or disable cookies via your browser settings. Disabling certain cookies may impact site functionality.

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6. Your Rights and Choices

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have the right to:

• Access and obtain a copy of your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict processing of your data

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at privacy@cyberneticcreative.com.

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7. Data Security

We take security seriously. We implement industry-standard safeguards such as:

• SSL encryption

• Access controls and authentication

• Secure cloud infrastructure

• Regular vulnerability testing and monitoring

Despite these efforts, no system can guarantee 100% security. You use our Services at your own risk.

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8. International Data Transfers

If you are accessing our Services from outside the United States or Canada, be aware that your information may be transferred to, stored, and processed in jurisdictions where data protection laws may differ. By using our Services, you consent to this transfer.

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9. Children’s Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will take appropriate steps to delete it.

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10. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for their content, privacy practices, or data handling. We recommend reviewing their policies before interacting with those sites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the “Effective Date” and, if necessary, by other means such as email. Continued use of our Services after changes means you accept the updated policy.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

📩 privacy@cyberneticcreative.com

Cybernetic Creative Inc.